View of downtown New York City from across the Hudson River

Contact Us

August 11, 2025: Contact Us submission replies will be delayed due to a technical issue. For identification-related questions, please contact TSA directly. For luggage and airline experience-related contacts, including delays, please contact your airline directly. If you are awaiting a response and have an immediate need, please send us a direct message on Facebook or call 540-362-1999 and leave a voicemail.

We welcome your comments and suggestions. Please visit the FAQs page for a list of commonly asked questions and answers. Don’t see the answer you need? Please complete the contact form below and the Commission team will respond to you promptly.

  • Please contact your airline directly for airline-related experiences (ticketing, baggage, ground handling, delays)
  • Please contact TSA directly for identification inquiries
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Roanoke-Blacksburg Airport

5202 Aviation Dr NW
Roanoke, Virginia 24012

Phone: 540-362-1999
Fax: 540-563-4838
EMAIL US

Airline Contacts

For airline, fares, and booking-related questions, or to share feedback about your airline-related experience (baggage, ticketing, ground handling, or delays), please contact your airline directly.

Allegiant: 702-505-8888
Allegiant Customer Service

American: 800-433-7300
American Customer Service

Delta: 800-221-1212
Delta Help Center

United: 800-864-8331
United Help Center